New York, N.Y. – September 9, 2024 – MANTL, a leading provider of account origination solutions, today announced a partnership with First Mutual Holding Co. (FMHC), a member-owned holding company, to improve the online account opening processes at all five of its member banks. The MANTL platform will integrate with FMHC’s Fiserv core, allowing for a streamlined experience for customers and employees.
FMHC will leverage Consumer Deposit Origination by MANTL across First Federal Lakewood, Blue Grass Federal, First Mutual Bank, Martinsville First Savings Bank, and Warsaw Federal. The MANTL platform will allow all FMHC member banks to improve customer satisfaction with intuitive technology that streamlines account opening without requiring employee intervention. New customers can now open a new deposit account online in less than three minutes with a superior digital experience, and existing customers can open a new account in under one minute.
“One of the biggest factors in choosing MANTL was their ability to be a true partner that is forward-thinking and tech-first,” said Kathy Dockery, CIO at FMHC. “With this partnership, all of our banks will improve our customer experience by leveraging MANTL’s expertise in the digital deposit account opening space. In addition to transforming the user experience at the front end, MANTL will streamline our operations and reduce redundant manual tasks.”
FMHC member banks will now be able to automate a significant number of the application decisions, including KYC, AML, BSA, product service ordering, funding, and core booking, to create efficiencies and keep manual processes to a minimum.
“FMHC has a deep understanding of the changing banking landscape and customers’ increased expectations for modern digital experiences,” said David Carlson, VP of Sales at MANTL. “Their commitment to improving the customer experience with the best deposit onboarding experience ensures that their customers will have an excellent digital experience from their very first touchpoint.”
For more information on MANTL or to schedule a demo, please visit: mantl.com/request-a-demo/.
For more information on First Mutual Holding Co. and all of its banks, please visit: firstmutualholding.com
About MANTL
MANTL is a financial technology firm offering omnichannel account origination software for banks and credit unions. Consumer Deposit Origination by MANTL is among the fastest and most performant solutions on the market, empowering net-new prospects to open accounts in under three minutes, enabling existing account holders to open additional accounts with just one click, and reducing fraud by as much as 67%. Business Deposit Origination by MANTL is a first-of-its-kind solution that reimagines account opening for businesses of all sizes by automating up to 97% of application decisions. MANTL customers raise billions in core deposits each month. Founded in 2016, MANTL is a privately held company headquartered in New York with the backing of prominent venture capital investors. For more information, visit mantl.com or follow MANTL on LinkedIn.
About First Mutual Holding Co.
First Mutual Holding Co. Is a member-owned mutual holding company headquartered in Ohio. FMHC provides a structure that allows independent affiliate banks to continue to serve their communities and grow as member-owned institutions. Affiliate banks of FMHC include First Federal Lakewood (Lakewood, OH), First Mutual Bank FSB, (Belpre, OH), Blue Grass Federal Savings and Loan (Paris, KY), Warsaw Federal Savings and Loan (Cincinnati, OH) and Martinsville First Savings Bank (Martinsville, VA). firstmutualholding.com
