Highland Bank Partners with MANTL to Implement an Omnichannel Deposit Origination Experience for Businesses and Consumers

This partnership will empower Highland Bank to overhaul its account opening processes online and across its 8-branch network to create operational efficiencies, drive deposit growth at scale, and vastly improve the customer experience.

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St. Michael, Minn. – August 1, 2024 – Highland Bank, a $780M bank headquartered in Minnesota, today announced a partnership with MANTL, a leading provider of account origination solutions, to enhance its deposit onboarding experience for businesses and consumers and continue Highland Bank’s goal of becoming an industry leader in the digital space. Highland Bank will leverage MANTL’s full suite of omnichannel deposit origination products to simplify its current account opening process, empowering businesses and consumers to quickly open new deposit accounts in-branch or online.

With MANTL’s omnichannel technology, Highland Bank will be able to bridge the gap between physical and digital channels to facilitate the seamless, secure flow of information and create a better experience for businesses and consumers. Digitizing the in-branch account opening experience across its 8-branch network will allow Highland Bank to greatly reduce manual processes and vastly improve operational efficiencies at the bank. Reducing the time it takes to open a business or consumer account in person allows bankers to refocus their efforts on relationship-building to enhance key business relationships.

“Implementing the MANTL platform at Highland Bank will not only allow us to expand our presence in the market for both consumers and businesses but also deepen existing customer relationships by giving bankers the time back to provide a superior customer experience,” said Sue Lee, Chief Operations Officer at Highland Bank. “Highland’s front-line employees can now more easily provide a best-in-class customer experience for anyone that comes through our doors – whether that’s online or in-branch.”

Highland Bank will now be able to automate over 90% of application decisions, including KYC, AML, BSA, product service ordering, funding, and core booking, to create efficiencies and keep manual processes to a minimum.

“MANTL allows institutions like Highland Bank to offer a streamlined, unified experience for consumers and businesses,” said David Carlson, VP of Sales at MANTL. “By simplifying business account opening processes, Highland’s business bankers will now be able to accelerate deposit share and capitalize on new growth opportunities.”

For more information on Highland Bank and current deposit offerings, please visit: https://highland.bank/.

For more information on MANTL or to schedule a demo, please visit: mantl.com/request-a-demo/.

About MANTL
MANTL is a financial technology firm offering omnichannel account origination software for banks and credit unions. Consumer Deposit Origination by MANTL is among the fastest and most performant solutions on the market, empowering net-new prospects to open accounts in under three minutes, enabling existing account holders to open additional accounts with just one click, and reducing fraud by as much as 67%. Business Deposit Origination by MANTL is a first-of-its-kind solution that reimagines account opening for businesses of all sizes by automating up to 97% of application decisions. MANTL customers raise billions in core deposits each month. Founded in 2016, MANTL is a privately held company headquartered in New York with the backing of prominent venture capital investors. For more information, visit mantl.com or follow MANTL on LinkedIn.

About Highland Bank
Founded in 1943, Highland Bank is an independent, privately held bank with 8 locations serving the communities of Blaine, Bloomington, Ely, Maple Grove, Minnetonka, St Michael, St Paul and Woodbury. Highland proudly brings value to its customers as trusted advisors. Highland Bank’s expertise is business lending, with an emphasis in real estate lending, commercial/industrial loans, and government-backed loan solutions. Our community focus is grounded by a commitment to improve the financial, social and professional prosperity of its stakeholders.

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