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The Force Multiplier Effect

Amplify the impact of your branches by investing in digital channels

In a shifting financial landscape, digital channels have become the most cost-effective, efficient, and user-friendly way to acquire new customers. As FIs consider expanding their digital services to meet customer expectations, they should understand how online options will impact their brick-and-mortar branches.

This paper explores the changing role and continued significance of brick-and-mortar branches amid the growing popularity of digital banking—and uncovers how digital and physical channels augment one another’s potential to create growth.

Read the full report to learn how you can multiply the impact of your branches: