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A channel-agnostic approach to business account opening

GSB, a nearly 150-year-old community bank, partnered with MANTL to give consumers and businesses greater flexibility and a more customer-centric digital experience.

In less than a year after implementing MANTL, GSB completely transformed account opening across all of its channels and is opening 99% of its business accounts on MANTL. The bank leveraged deposit account origination as a springboard for digital transformation to:

  • Raise $100M+ of deposits
  • Reduce new account fraud loss by 165k
  • Achieve a 9.85/10 average customer satisfaction rating, with 98% of new and existing clients willing to refer GSB

Learn how GSB streamlined consumer and business account opening to transform operations and increase customer satisfaction.