The Washington-based credit union will implement an omnichannel account opening strategy to create a unified onboarding experience across all banking channels, including its 23-branch network
Spokane Valley, Washington- May 5, 2025 – Numerica Credit Union, a $4B credit union headquartered in Washington, today announced a partnership with MANTL, a leading provider of account origination solutions, to enhance its business and consumer account opening experience. By partnering with MANTL, Numerica Credit Union will deliver a superior digital-first member and employee experience across all banking channels, including online, mobile app, in-field, and across its 23-branch network.
Numerica Credit Union will leverage Consumer Deposit Origination by MANTL to transform the online account opening experience and streamline the in-branch experience for members and employees. With MANTL, Numerica Credit Union will eliminate friction from its current account opening process, enabling members to open a new deposit account in under three minutes online or within 10 minutes in-branch, providing a superior experience. By serving a wider audience of consumers across digital channels and providing a simple and intuitive account opening experience, Numerica Credit Union will be better positioned to reach its deposit and member growth goals for 2025.
Business Deposit Origination by MANTL will allow Numerica Credit Union to better attract, serve, and deepen relationships with businesses across Washington. Businesses of all sizes will be able to seamlessly and securely open a new business account on any device or any channel, including online, on a mobile app, in-branch, or in the field. Adaptive workflows and automated, real-time decisioning on the MANTL platform will reduce friction in the application process and keep operations streamlined, so Numerica Credit Union can better focus on serving the needs of its business members.
“Partnering with MANTL is a strategic investment in enhancing the new member experience we deliver across every channel,” said Nathan Hickman, Numerica SVP of Digital Experience and Engagement. “Our members are at the center of everything we do, and this partnership will help simplify and streamline how they connect with us. We’re excited to introduce these enhancements as part of our ongoing commitment to creating easier, more intuitive financial journeys.”
By integrating MANTL with its Jack Henry Symitar core, Numerica Credit Union will now be able to automate over 85% of deposit application decisions, including KYC, AML, BSA, product service ordering, funding, and core booking, to create efficiencies and keep manual processes to a minimum.
“Numerica Credit Union understands that creating a single, streamlined account opening experience across all banking channels — from online to in-branch — is the key to meeting business and consumer expectations today and driving tomorrow’s growth,” said David Carlson, VP of Sales at MANTL. “Together, we are eliminating friction, modernizing operations, and helping Numerica extend its incredible legacy of member-first service across Washington and beyond.”
For more information on Numerica Credit Union and to view current deposit offerings, please visit: https://www.numericacu.com/
For more information on MANTL or to schedule a demo, please visit: mantl.com/request-a-demo/.
About MANTL
MANTL is a financial technology firm offering the industry’s first Relationship Banking Platform. MANTL’s unified account origination technology empowers banks and credit unions to seamlessly open loan and deposit accounts on any banking channel in real time. MANTL Deposit Origination is among the fastest and most performant solutions on the market; consumers can open a new deposit account in under three minutes, businesses can open a new deposit account in under 10 minutes, and MANTL customers raise billions in core deposits each month. MANTL Loan Origination simplifies each step in the loan process, automating up to 100% of loan application decisions to ensure a smooth, high-quality experience from personal loans to business financing. Founded in 2016, MANTL is a privately held company headquartered in New Jersey with the backing of prominent venture capital investors. For more information, visit mantl.com or follow MANTL on LinkedIn.
About Numerica Credit Union
Headquartered in Spokane Valley, Numerica serves the financial needs of more than 175,000 members. It invests earnings toward enhancing lives, fulfilling dreams and building communities in Eastern Washington, Central Washington and North Idaho. Membership is open to anyone who lives, works or worships in the state of Washington or North Idaho. With more than $5 billion in assets under management, Numerica is federally insured by NCUA and an Equal Housing Opportunity lender.
