Nearly 80% of customers still value access to a physical branch—but too many institutions struggle to translate that foot traffic into real engagement.
So how do you turn every in-person interaction into an opportunity for growth?
This new guide from MANTL breaks down best practices for increasing in-branch adoption, including:
- How to empower frontline staff with the right tools
- Ways to align branch goals with broader business strategy
- Tactics to improve product cross-sell and customer retention
- Tips for creating seamless digital-to-branch experiences