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Ardent Credit Union Partners with MANTL to Enhance Online Deposit Account Opening

The Philadelphia-area credit union will offer a best-in-class account opening experience where new members can open a deposit account in under three minutes and current members can open additional accounts in under one minute

PHILADELPHIA – Nov. 28, 2023 – Ardent Credit Union, a $831 million credit union headquartered in Philadelphia, today announced a partnership with MANTL, a leading provider of account origination solutions, to enhance its online account opening process, improve member experience, and drive growth. This partnership will allow Ardent to deepen its relationship with current members and demonstrates the credit union’s commitment to providing its members with the best digital banking experiences.

Ardent will leverage MANTL for Credit Unions, an omnichannel deposit origination platform that is purpose-built for credit unions with the member experience in mind. MANTL optimizes three key aspects of the member experience at the point of origination – speed, simplicity and security – to make the account opening experience simple for members. New applicants can originate checking, savings, CD, money market and minor accounts in under three minutes and existing Ardent members can open a new share account in under one minute.

“We chose MANTL because we love their product and their commitment to innovating the account opening process,” said Jennifer Pensa, Ardent’s Chief Operating Officer. “They have created an exceptional experience that we look forward to providing to new and existing Ardent members.”

Ardent will now be able to automate more than 90% of application decisions, including KYC, AML, BSA, product service ordering, funding, and core booking, to create efficiencies and keep manual processes to a minimum.

“MANTL is excited to partner with Ardent Credit Union to modernize its member experience with an easy-to-use, highly -performant deposit origination solution,” said David Carlson, Head of Sales at MANTL. “Our team looks forward to helping Ardent meet its ambitious member growth goals by providing a seamless online account opening experience for prospective and existing members.”

For more information on Ardent and current deposit offerings, please visit: ardentcu.org

To learn more about the MANTL product, please visit: mantl.com/request-a-demo/

About MANTL
MANTL is a financial technology firm offering omnichannel account origination software for banks and credit unions. Consumer Deposit Origination by MANTL is among the fastest and most performant solutions on the market, empowering net-new prospects to open accounts in under three minutes, enabling existing account holders to open additional accounts with just one click, and reducing fraud by as much as 67%. Commercial Deposit Origination by MANTL is a first-of-its-kind solution that reimagines account opening for businesses of all sizes by automating up to 97% of application decisions. MANTL customers raise billions in core deposits each month. Founded in 2016, MANTL is a privately held company headquartered in New York with the backing of prominent venture capital investors. For more information, visit mantl.com.

About Ardent Credit Union
Ardent Credit Union is a member-owned financial cooperative. Originally founded in 1977 by the employees of the SmithKline Corporation, Ardent has more than $830 million in member assets. Headquartered in Philadelphia, Ardent serves Philadelphia, Montgomery, Delaware, Bucks and Chester Counties. For more information, visit ardentcu.org or call 800.806.9465.

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