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Benchmark Assessment
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Step
1
of 7
What portion of your total memberships/ deposit accounts are originated online?
*
We don’t offer online account opening
1-10%
11-20%
21-30%
More than 30%
Please estimate where you are today, to the best of your ability.
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What portion of your deposit applications are manually reviewed by your team?
*
0-25%
26-50%
51-75%
Over 75%
Please estimate where you are today, to the best of your ability.
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On average, how much total time does it take to open a
consumer deposit
account
online
(in minutes)?
On average, how much total time does it take to open a consumer deposit account online (in minutes)?
*
We don’t offer online account opening
1-2 minutes
3-5 minutes
6-10 minutes
10+ minutes
Please Explain
Please estimate where you are today, to the best of your ability.
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Next Question
On average, how much total time does it take to open a
consumer deposit
account
in-branch
(in minutes)?
On average, how much total time does it take to open a consumer deposit account in-branch (in minutes)?
*
2-5 minutes
6-10 minutes
11-20 minutes
21-30 minutes
31+ minutes
How many minutes?
Please estimate where you are today, to the best of your ability.
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Next Question
On average, how much total time does it take to open a
business deposit
account
online
(in minutes)?
On average, how much total time does it take to open a business deposit account online (in minutes)?
*
We don’t offer online account opening for businesses
0-10 minutes
11-20 minutes
21-30 minutes
31-60 minutes
60+ minutes
Reason for no online support
Please estimate where you are today, to the best of your ability.
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Next Question
On average, how much total time does it take to open a
business deposit
account
in-branch
(in minutes)?
On average, how much total time does it take to open a business deposit account in-branch (in minutes)?
*
0-30 minutes
31-60 minutes
61-120 minutes
2-24 hours
More than 24 hours
How long does it take?
Please estimate where you are today, to the best of your ability.
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Tell us a bit about you to get your results via email.
First Name
*
Last Name
*
Email
*
Financial Institution Name
*
What do you use for your deposit origination today?
When does your contract come up for renewal?
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