The digital mandate: 4 key insights for connecting with consumers

Based on findings from the 2021 Banking Impact Report

Community banking is in a state of flux—and as any leader knows, it’s difficult to choose the right path when the ground is shifting beneath your feet.

That’s why MANTL spoke with banking executives, small business owners, and consumers across every demographic to understand what’s at stake in community banking, and how forward-thinking leaders can prepare for what’s next.

In this white paper, we focus on the consumer side of the story. We explore what people really want from a financial institution in today’s environment. And we offer guidance on how to choose the next right step on your journey to digital transformation—so you can meet your customers exactly where and how they want to be met.

Download our white paper for key takeaways from the 2021 Banking Impact Report.