Principal Product Designer, Loans

NYC or Remote

Who is MANTL?

MANTL is a fast-growing NYC-based FinTech SaaS company on a mission to build technology that will help America’s financial institutions and their communities thrive. Think Shopify or Squarespace, but purpose-built for community banks and credit unions. We are drastically changing the landscape through modern banking software that empowers banks and credit unions to grow digitally.

Our flagship product, Online Account Opening, has quickly become considered best in class in our industry, showing clear and material performance beyond any of our competitors. Suffice it to say, our customers love MANTL.

Since launching our first product in 2017, we have built several new products, thoughtfully grown the team, and have become a market leader.

Who makes up our team?

People are our most important asset and the number one reason we all love working at MANTL. As a team, we value accountability, transparency and collaboration. We have agile teams, with clear, outcomes-focused goals. 

We're a group of passionate technologists that support an open and transparent culture that helps foster productive and engaging discussions. We want to work with inclusive people who understand the importance of treating their colleagues exceptionally well - people who will gladly go out of their way to help others with things big and small. We are always a work in progress and love hearing feedback from our team.

MANTL was proud to be named as one of Crain's 100 Best Places To Work in 2020.

ABOUT THE ROLE:

The Principal Designer - Loans will help drive the experiential vision, strategy and continued development of MANTL’s SaaS B2B2C platform, specifically focusing on expanding the MANTL platform beyond deposit Account Opening, to help our customers open loan accounts. Your job will be to discover, validate, and design a lending experience that allows financial institutions to more deeply serve their customers, build internal efficiencies, and grow their business. Your mission will be to create the design roadmap for loans, bring that experience to market, and make it a world-class experience: Loans, the MANTL way.

The Principal Designer - Loans should bring an entrepreneurial spirit, creative problem solving and user-centric design thinking to our team to build new products from minimally viable experiments to iterating and scaling the product. You will work closely alongside Engineering, Product and other key business partners and report to the Director of Product Design.You’ll blend exceptional design skills with process and discovery skills to ensure customers are achieving high value from MANTL product

The ideal candidate is someone with at least 10+ years of experience at a SaaS technology company, preferably with an understanding of banking operations, online lending or a Fintech background. They should be a self-starter who can lead the design discovery and delivery process for our new Loans product.

Responsibilities

  • Own and drive the user experience for our Loans product - charter a path to market from ideation through implementation and iteration alongside your Product Management partner.
  • Develop, refine, elevate, and evangelize our design principles - help define the “MANTL experience” and ensure unity, quality and consistency in design; ensure these principles are applied to Loans
  • Be an evangelist for the product experience & design both internally and externally - work with clients and internal stakeholders alike to express the vision and value of the product experience to help us validate our roadmap
  • Work closely with senior leadership to keep stakeholders aligned on the overall loans vision, strategy, and experience
  • Learn, and evangelize industry, product, user, and market knowledge within Design, Product Development and all of MANTL for Loans.

Skills and Requirements:

  • 10+ years of experience as a designer, with a track record of success producing amazing product & design outcomes.
  • Exceptional oral/written communication skills, with the ability to collaborate equally well with a junior engineer, product manager, sales leader, customer or executive.
  • Strong execution skills as a product designer and leader - you have deep knowledge of discovery and design techniques to help your team discover, build, implement and iterate on new ideas that yield groundbreaking products and deliver desired outcomes.
  • Proven ability to identify, define, and execute on goals both strategic and tactical - you create clarity and a path forward despite ambiguity.
  • Experience with multiple discovery and rapid prototyping techniques, as well as green field work on new products.
  • A track record of practicing sound judgement to weigh trade offs between investment areas to maximize value delivered and speed to get to market. You know when to pay off debt, when to ship, how to iterate, and how to balance risk and reward. You balance functional, design, technical, and business considerations when making decisions.
  • A life-long practitioner of the craft, you are constantly upleveling your skills, adding new practices to your toolbelt, and actively engaged in the broader design and UX community. You help uplevel the MANTL design standard by refining our processes and mentoring fellow designers.
  • Proficient in scrum and agile practices, JIRA, Figma, and design operations, with experience working in multi-product design teams. 
  • Deep appreciation, and ideally experience, working in B2B enterprise SaaS, fintech and/or Banking in a fast-paced, startup environment.

What You'll Like About Us:

Joining MANTL means joining an ambitious and exceptional team that solves complex problems every day. We offer a unique employee experience based on the values of transparency, accountability and collaboration, and are deeply proud of our culture.

MANTL offers competitive compensation packages, unlimited vacation, fully covered health insurance, creative and fun team-building events, mental health programs and more. We strive to show we truly care about our employees happiness and engagement.

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